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utility theory, price functions, risk, negotiation, penalties, SLAs
2008-06-21T16:42:26-07:00
PScript5.dll Version 5.2.2
2008-07-07T12:15:14-07:00
2008-07-07T12:15:14-07:00
application/pdf
John Wilkes
Utility functions, prices, and negotiation
This paper provides an introduction to the use of utility theory with service level agreements between a computer-based service provider and a client.
utility theory
price functions
risk
negotiation
penalties
SLAs
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